Contact Us

PRIVACY POLICY

Golden Sanctuary Assisted Living (“Golden Sanctuary,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By engaging with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, mailing address, or other details you provide when requesting information, scheduling a tour, or applying for employment.

     

  • Health-Related Information: if you choose to share details about a loved one’s care needs when inquiring about our services.

     

  • Non-Personal Information: such as browser type, device information, IP address, and site usage data collected automatically when you visit our website.

     

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide information about our services.

     

  • Schedule tours and assist with admissions.

     

  • Communicate with residents, families, and prospective employees.

     

  • Improve our website, services, and customer experience.

     

  • Comply with legal and regulatory requirements.

     

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • With service providers who assist us in operating our business (e.g., IT support, website hosting).

     

  • When required by law, regulation, or legal process.

     

  • To protect the safety, rights, or property of Golden Sanctuary, our residents, or others.

     

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, please note that no system or method of transmission over the internet is 100% secure.

5. Your Choices

You have the right to:

  • Request access to the personal information we hold about you.

     

  • Ask us to correct or update inaccurate information.

     

  • Opt out of marketing communications at any time.

     

To exercise these rights, please contact us using the details below.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Golden Sanctuary Assisted Living
1576 Whippoorwill Rd, Henrico, VA 23233, USA
804574708
amanda@goldensanctuaryliving.com